Detalhes da Produção

Tipo	Trabalho em Eventos
Grupo	Produção Bibliográfica
Descrição	FRESNEDA, P. S. V. ; HERNANDES, Carlos Alberto Mamede. Main Critical Success Factors for the Establishment and Operation of Virtual Communities of Practice. In: 3rd Knowledge Management Summer School - KM in ACTION, 2003, San Sebastian, Espanha. Anais do 3rd Knowledge Management Summer School - KM in ACTION, 2003. v. . p. -.
Autor	Paulo Sérgio Vilches Fresneda
Ano	2003

Informações Complementares

Ano de Realização	2003
Ano do Trabalho	2003
Cidade do Evento	San Sebastian, Espanha
Classificação do Evento	INTERNACIONAL
Descrição e Informações Adicionais	Main Critical Success Factors for the Establishment and Operation of Virtual Communities of Practice Carlos Alberto HERNANDES1 and Paulo Sérgio FRESNEDA2 Universidade Católica de Brasília (UCB), Knowledge and Information Technology Management Graduate Program, SGAN 916 - Módulo B - Asa Norte, Brasília, DF Tel: +55 61 340-5550; Fax: +44 1625 539397; 1 e-mail: carlosmh@linkexpress.com.br 2 e-mail: fresneda@terra.com.br Abstract. The present work is a synthesis of an exploratory study on virtual communities of practice (CoP) that is part of of a master`s degree dissertation. The objective of this research was to verify, in a sample formed by moderators of virtual CoP in actual operation and by consultants in the area if the thirteen (13) factors gathered in the literature were critical success factors for the establishment and the operation of virtual communities of practice. A questionnaire was elaborated to verify which of the identified factors in the literature were considered critical success factors by the respondents. It was answered by a sample of 43 moderators of virtual communities of practice and consultants in the area. The respondents consisted of people with advanced level of education and practical experience in the CoP area, living in ten countries worldwide. According to the data gathered, twelve (12) factors were found to be critical success factors for the establishment and the operation of virtual CoP. The three most relevant critical success factors in decreasing order of importance were: a) community members` awareness of the community`s main goals; b) community members` awareness of the community`s knowledge domain; c) existence of an atmosphere of trust.
Divulgação Científica	NAO
Homepage do Trabalho	http://www.knowledgeboard.com/cgi-bin/item.cgi?ap=1&id=116411
Idioma	Inglês
Meio de Divulgação	VARIOS
Natureza	COMPLETO
Nome do Evento	3rd Knowledge Management Summer School - KM in ACTION
País do Evento	Espanha
Relevância	SIM
Título dos Anais ou Proceedings	Proceedings - 3rd Knowledge Management Summer School - KM in ACTION
Título do Trabalho	Main Critical Success Factors for the Establishment and Operation of Virtual Communities of Practice