Detalhes da Produção

TipoApresentação de Trabalho
GrupoProdução Bibliográfica
DescriçãoMORALES, Margarita ; LUCENA FILHO, G. J. ; STEPANSKI, I.. Coaching ontológico para 11 Executivos da área de TI da CAIXA. 2009.
AutorGentil José de Lucena Filho
Ano2009

Informações Complementares

Ano2009
Cidade de ApresentaçãoBrasília
Descricão e Informacões Adicionais(en)In this work we show the application of Social Network Analysis (SNA) as a tool for Organizational Coaching (OC). Following a methodological standard typical of action research, a group was set up with 11 executives from the information technology department of a large financial institution in Brazil, in which SNA was to be conducted, for the purposes of compiling an initial diagnostic of the network of institutional commitments that exists among them. This would then be used as a basis for the individual and organizational coaching that followed. The application of SNA in this group`s network of commitments has revealed: (i) its ability to self-organize, given the hectic nature of this field (IT) and the size of the organization; and (ii) the ability to coordinate actions, by group members and by the group as a whole, in terms of its internal and external interfaces within the organization itself. We used metrics that demonstrate the structure of the informal network, the nature of the relationships in / of the group, and its critical players. The article also shows how this diagnostic was subsequently used to optimize the organizational learning and knowledge management processes, led by OC
Divulgação CientíficaNAO
IdiomaPortuguês
Instituição PromotoraCaixa Econômica Federa
Local da ApresentaçãoEdifício Sede da Caixa Economica Federal
NaturezaOUTRA
Nome do EventoPrograma de Coaching ontológico para Executivos da área de TI da CAIXA
PaísBrasil
RelevânciaNAO
TítuloCoaching ontológico para 11 Executivos da área de TI da CAIXA
Título(en)Organizational Coaching and Social Network Analysis