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Detalhes da Produção
Tipo | Apresentação de Trabalho |
Grupo | Produção Bibliográfica |
Descrição | LUCENA FILHO, G. J. ; CARVALHO NETO, R. A. ; MORALES, Margarita ; MAURY, M. B.. Social Network Analysis: a Tool for Organizational Coaching. 2012. |
Autor | Gentil José de Lucena Filho |
Ano | 2012 |
Informações Complementares
Ano | 2012 |
Cidade de Apresentação | Bogotá |
Descricão e Informacões Adicionais(en) | This article shows the application of Social Network Analysis (SNA) as a tool for Organizational Coaching (OC). Following a methodological standard typical of action research, a group was set up with 11 executives from the information technology department of a large financial institution in Brazil, in which SNA was to be conducted, for the purposes of compiling an initial diagnostic of the network of institutional commitments that exists among them. This would then be used as a basis for the individual and organizational coaching that followed. The application of SNA in this group`s network of commitments has revealed: (i) its ability to self-organize, given the hectic nature of this field (IT) and the size of the organization; and (ii) the ability to coordinate actions, by group members and by the group as a whole, in terms of its internal and external interfaces within the organization itself. We used metrics that demonstrate the structure of the informal network, the nature of the relationships in / of the group, and its critical players. The article also shows how this diagnostic was subsequently used to optimize the organizational learning and knowledge management processes, led by OC. |
Divulgação Científica | NAO |
Idioma | Inglês |
Instituição Promotora | Academic Conferences Limited / The Universidad del Rosario and the Universidad Jorge Tadeo Lozano |
Local da Apresentação | Universidad del Rosário |
Natureza | CONGRESSO |
Nome do Evento | 9th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning ICICKM 2012 |
País | Colômbia |
Relevância | NAO |
Título | Social Network Analysis: a Tool for Organizational Coaching |
Título(en) | Social Network Analysis: a Tool for Organizational Coaching |