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Detalhes da Produção
| Tipo | Apresentação de Trabalho |
| Grupo | Produção Bibliográfica |
| Descrição | LUCENA FILHO, G. J. ; Campos, R. P. ; OLIVEIRA, S. C. ; MORALES, Margarita. A technontological framework to conversations for KM: Conception and potential applications. 2012. |
| Autor | Gentil José de Lucena Filho |
| Ano | 2012 |
Informações Complementares
| Ano | 2012 |
| Cidade de Apresentação | Bogotá |
| Descricão e Informacões Adicionais(en) | Since the emergence of knowledge management (KM) as a field of study, the understanding and management of conversations is a quite recent concern. Practical ways in which conversations influence KM remains underexplored. In a comprehensive literature review on roles and rules of face-to-face conversations Mengis and Eppler (2008) proposed a seminal framework for conversational management based upon communication theory. By recognizing, on the one hand, their great contribution to the organization and structuring of a wide array of explicit rules of conversations in KM, and, on the other hand, some critical issues left underexplored by the authors, we attempt to contribute to the advancement of their original framework. Based upon the conception of organizations as networks of commitments (Winograd and Flores,1988), this framework benefits from Mengis and Eppler s (2008) key diagnostic questions and from our own empirical and long experience with intervening into real organizational settings through the combination of three technological dimensions dimensions (or levels) of commitments (Kofman, 2003), and five ontological domains (Hidalgo, 2009). As a result, we have conceived and designed a technontological framework to conversations for KM with key questions that may help with managing conversations for KM in real organizational settings. We move into the description of a preliminary application of the framework in a real organizational setting, and suggest future paths of empirical and theoretical research. |
| Divulgação Científica | NAO |
| Idioma | Inglês |
| Instituição Promotora | Academic Conferences Limited / The Universidad del Rosario and the Universidad Jorge Tadeo Lozano |
| Local da Apresentação | Universidad del Rosário |
| Natureza | CONGRESSO |
| Nome do Evento | 9th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning ICICKM 2012 |
| País | Colômbia |
| Relevância | NAO |
| Título | A technontological framework to conversations for KM: Conception and potential applications |
| Título(en) | A technontological framework to conversations for KM: Conception and potential applications |